Agri Fi

Direct debit mandates have become a common tool for loan repayment, helping lenders automate collections and reduce missed payments. But for many borrowers and even lenders, questions still arise around how these mandates work, what consent really means, and how disputes or cancellations are handled. From setup and authorization to compliance and customer protection, understanding the key aspects of direct debit is essential for building a smooth, transparent, and trustworthy repayment process.

Kenya’s licensing of 42 new digital lenders signals a major shift in how credit markets across Africa are evolving. By bringing more players into a regulated framework, the move aims to improve transparency, protect borrowers, and expand access to formal credit. But it also raises important questions about competition, risk management, and market saturation. For lenders across the continent, this development offers both a blueprint for regulation and a reminder that sustainable growth depends not just on scale, but on trust, compliance, and responsible lending practices.

Many lenders blame late payments on “bad borrowers,” but the real problem is often hidden in the data they overlook. This article explains why your default rate is higher than it should be and highlights five powerful data points, often ignored by lenders that can dramatically improve underwriting accuracy, borrower monitoring, and repayment performance.